"Cary, I just wanted to drop you this line to let you know how pleased I am with the firewood purchase. Not only is the wood of high quality grade and nicely cut, but it was delivered and stacked better than I could have hoped for. Darryl and Johnny were not only fast and efficient, but they are very professional, knowledgeable, friendly and very hard working. They did everything possible to ensure that I was happy with my purchase before they left.
In other words, they are one Awesome team and you should be mighty proud that you have such great individuals representing your company to the public. You have my continued business and I will pass on your name and phone number to everyone I hear discussing the need for firewood.
Thanks, and tell your team - Well Done !!"